Welcome to the Whatixo documentation
Whatixo helps you sell on WhatsApp, SMS and email from a single app: personalized campaigns, an AI agent that answers 24/7, workflows connected to your store, a CRM and a Chrome extension for WhatsApp Web. Every page of this guide shows you what to do, where to click and why, with up-to-date screenshots and animated demos.
Get started in 3 steps
Create your account
Free sign-up with your email or Google. See Create your account and connect WhatsApp.
Connect your WhatsApp number
Scan a QR code with your phone, or use an 8-character code. It takes less than a minute.
Send your first campaign
Import your contacts and send a message personalized with each first name: WhatsApp campaigns.
Engage
WhatsApp campaigns
One personalized message to a whole list, with images, scheduling and stats.
Follow-up sequences
Messages that go out on their own, at the right time, after a tag.
SMS campaigns
With your provider: Twilio, Vonage, Infobip, Africa’s Talking, Orange…
Email campaigns
From your business address, in visual or HTML mode, with opens and clicks.
Email + SMS sequences
Welcome, tips, follow-ups: on autopilot.
Sell and automate
AI agent
Answers your customers 24/7 with your prices, hours and catalog.
Workflows
If a customer writes “price”, if a Shopify order comes in… Whatixo acts.
Leads & conversions
Orders, appointments and requests collected by the AI agent.
Catalog
Your products, presented and sold by the AI agent.
Audience, tools and account
Contacts (CRM)
Import, tag, export, extract group members.
Chrome extension
Campaigns, extraction and customer cards right inside WhatsApp Web.
Library
Your media and ready-made templates.
WhatsApp numbers
Connect, monitor and reconnect your numbers.
Settings
Profile, API key, security.
Plan and billing
Plans, payment, invoices.
For developers
Send messages from your website, your software or a no-code tool with the Whatixo API, or receive data from any service with webhooks. Ready-to-follow tutorials: Shopify, WooCommerce, Zapier, Make and n8n.
The demos in this guide are also in the app. The first time you open each tab, an animated demo shows you the essentials. Replay it any time with the ? button at the top right.