Zapier, Make and n8n
These automation tools connect Whatixo to thousands of apps without writing code. Both directions are possible: to Whatixo (an app triggers a WhatsApp message) and from Whatixo (a Whatixo event feeds another app).
To Whatixo: trigger a WhatsApp message
Two methods to choose from:
| Method | When to use it |
|---|---|
| A. Call a Whatixo webhook | You want the power of workflows (delays, conditions, tags, sequences). Recommended. |
| B. Call the Whatixo API | You just want to send a message, with full control. |
Method A — Webhook
- Create a workflow with the Webhook API trigger and copy its URL (tutorial).
- In your tool, add an action that sends a JSON
POSTrequest to that URL:- Zapier: Webhooks by Zapier action → POST, Payload Type
json, URL = your URL, then add the fields (first_name, phone…). - Make: HTTP module → Make a request, method POST, Body type Raw, Content type JSON (application/json).
- n8n: HTTP Request node, method POST, Send Body on, JSON format.
- Zapier: Webhooks by Zapier action → POST, Payload Type
- Run a test, then click Refresh in Detected variables in Whatixo to use the fields.
Method B — API
Same HTTP action, but to the API, with your key in the header:
| Setting | Value |
|---|---|
| URL | https://api.whatixo.com/api/whatsapp/messages/send |
| Method | POST |
| Headers | x-api-key: wtx_… and Content-Type: application/json |
| Body | {"deviceId":"…","to":"243812345678","text":"Hello!"} |
Details in Send messages.
From Whatixo: send data elsewhere
| Whatixo source | How |
|---|---|
| A workflow | Add the Fire a webhook (or API request) action with the URL given by Zapier (Catch Hook), Make (Custom webhook) or n8n (Webhook node). |
| The AI agent | Fill in the conversion webhook in the advanced settings: every lead or order collected by the AI is sent in real time. |
Recipe: every AI order in Google Sheets
Create the Make scenario
New scenario → Webhooks module → Custom webhook → Add. Copy the generated address (https://hook.eu1.make.com/…).
Paste it into the AI agent
Whatixo → AI agent → Advanced settings → Conversion webhook → paste the address → save the agent.
Add Google Sheets
In Make, add the Google Sheets → Add a row module and map the received fields (phone, name, product, amount…) to your sheet’s columns.
Turn it on
Turn the scenario on. Every new order collected by the AI creates a row in your sheet.